Question 1

Do you treat NHS patients?

Accepted Answer

We are an independant private practice; with no link to the NHS. However, you can refer yourselves to us with or without your Doctor's recommendation.

Question 2

I have a health insurance policy. do you treat patients with insurance?

Accepted Answer

Yes. We can treat you for an upfront fee and issue a valid invoice that can be reimbursed from the insurance provider.

However, you will need to speak with them prior to making an appointment and get a written agreement (if possible) that they will reimburse you the costs. We cannot be held responsible for failure of payment to you by the insurance provider.

Question 3

Do you treat children?

Accepted Answer

Yes. Minors should be accompanied by their parents or a responsible adult or family member who can give consent for the procedure.

Question 4

Do you do home visits?

Accepted Answer

No, we don't. Clinic visits are more cost effective for you as well as for us. More over clinic visits facilitate a more effective outcome. Our state-of-the-art clinic is fully equiped and alongside our friendly staff allows us to provide you with a well considered rehab programme.

Question 5

Do you have a waiting list?

Accepted Answer

We do. But we always strive to provide you with a mutually convenient appointment within 3 days of your referral being received.

Question 6

How long is an appointment?

Accepted Answer

The first appointment is a 1 hour appointent (1/2 hour for assesment + 1/2 hour for the treatement). Minor variations to these times may be necessary depending on clinical need and patient tolerance.

Question 7

Could I bring my spouse or a family member for the appointment?

Accepted Answer

Yes. You are more than welcome to bring your spouse, family member or a friend to the appointment if you wish to do so.

Question 8

Do I need to come in special or loose clothing?

Accepted Answer

Not necessarily. However, coming in loose clothing will help, if the need arises to undress appropriately for the assesment and treatement.

Clean hospital type gowns are available to change in to otherwise.

Question 9

What are your charges?

Accepted Answer

We charge a flat rate of £60.00 per session (assesment included). A session lasts up to an hour depending on the clinical need and patient tolerance.

Question 10

Do you take credit or debit cards?

Accepted Answer

We currently don't have card payment facilities at the clinic. We take cash or cheques.