Frequently asked questions
Do you treat NHS patients?
We are an independant private practice; with no link to the NHS. However, you can refer yourselves to us with or without your Doctor's recommendation.
I have a health insurance policy. do you treat patients with insurance?
Yes. We can treat you for an upfront fee and issue a valid invoice that can be reimbursed from the insurance provider.
However, you will need to speak with them prior to making an appointment and get a written agreement (if possible) that they will reimburse you the costs. We cannot be held responsible for failure of payment to you by the insurance provider.
Do you treat children?
Yes. Minors should be accompanied by their parents or a responsible adult or family member who can give consent for the procedure.
Do you do home visits?
No, we don't. Clinic visits are more cost effective for you as well as for us. More over clinic visits facilitate a more effective outcome. Our state-of-the-art clinic is fully equiped and alongside our friendly staff allows us to provide you with a well considered rehab programme.
Do you have a waiting list?
We do. But we always strive to provide you with a mutually convenient appointment within 3 days of your referral being received.
How long is an appointment?
The first appointment is a 1 hour appointent (1/2 hour for assesment + 1/2 hour for the treatement). Minor variations to these times may be necessary depending on clinical need and patient tolerance.
Could I bring my spouse or a family member for the appointment?
Yes. You are more than welcome to bring your spouse, family member or a friend to the appointment if you wish to do so.
Do I need to come in special or loose clothing?
Not necessarily. However, coming in loose clothing will help, if the need arises to undress appropriately for the assesment and treatement.
Clean hospital type gowns are available to change in to otherwise.
What are your charges?
We charge a flat rate of £60.00 per session (assesment included). A session lasts up to an hour depending on the clinical need and patient tolerance.
Do you take credit or debit cards?
We currently don't have card payment facilities at the clinic. We take cash or cheques.